‘Customers prefer AI chatbots to humans’ says British Gas boss as 1,300 call centre staff axed
Chris O’Shea defends Centrica’s plans as it reports rise in retail profits despite falling customer numbersThe owner of British Gas has claimed that m...
Amnesty UK self-reports to watchdog after calling JK Rowling women’s centre ‘anti-rights’
Beira’s Place in Edinburgh, founded by the author, says claim was ‘deeply offensive’ as it considers legal actionAmnesty International UK has referred...
Salzburg bans tourists from driving into historic centre over summer
Day trippers face fines for entering Austrian city’s old town during July and August in action to curb ‘chaotic traffic situations’ Salzburg has begun...
Pakistan roof collapse kills 14 children at tutoring centre
Local officials said preliminary reports showed the centre was unregistered and operating inside a privately owned residential building Fourteen child...
Italian MEP suggests government wants to ‘hide truth’ about Albania migrant centre
Cristina Guarda says delegation was denied access to cells in offshore detention facility, at which six people have attempted suicideAn Italian MEP ha...
Williams' Wimbledon legacy before return to Centre Court
A look back at Serena Williams' Wimbledon legacy to date, including her seven singles titles and remarkable comeback from retirement before her return...
Andy Burnham vows to set up No 10 North as ‘nerve centre of rewired Britain’
UK’s likely next PM says Westminster system is ‘broken’ and he will oversee a devolution of power and resourcesUK politics live – latest updatesAndy B...
Two tickets for Wimbledon Centre Court? That’ll be £586,000 please
A pair of debenture tickets changed hands this week for a sum far beyond the means of ordinary tennis fansLike many of us, Marcos Ortega enters the Wi...
Zali Steggall and Allegra Spender launch new party aimed at political centre promising ‘reason over rage’
New party dubbed Community Strong Australia follows secret talks about future of community independentsTeal independents Zali Steggall and Allegra Spe...
Misan Harriman to step down as chair of Southbank Centre
Harriman, accused by Telegraph of sharing conspiracy after Golders Green attack, says he had decided ‘way before this madness’ to stand downMisan Harr...
