How to Grow Your Business Without Compromising Your Customer Experience
You likely spend significant time pursuing new business. But in the process, you want to make sure that your current clients continue to receive excep...
The best deals from Nintendo’s ‘customer appreciation’ sale
As promised, Nintendo has marked down a wide variety of Switch games and accessories at Amazon, Best Buy, and Walmart, as well as its own digital stor...
UK airports operator hit by cyber-attack and customer data accessed
Company that runs Manchester, Stansted and East Midlands airports says passenger safety is unaffectedBusiness live – latest updatesThree UK airports h...
Steam hardware shipper breach leaks customer data, including names and addresses
Valve says a data breach may have exposed the personal information of customers who ordered its Steam hardware in Europe. In an email sent to users, V...
Your Next Customer Is Googling You Right Now. Here’s How I Make the First Page Do the Selling
By the time a prospect reaches out, they have already searched your name and formed an opinion. Here is how to make sure the search results close the ...
Metro Bank customer fights for £14,000 refund after AI-linked fraud
Lender was told money was being taken without authorisation, with cash used to buy credits for Claude chatbotA Metro Bank customer has told of his fig...
How Design-Led Companies Build Stronger Customer Experiences
Design is strongest when it enters before the visual layer. Used early, it helps teams clarify priorities, solve real problems, and shape stronger cus...
Personal and banking details among customer data stolen in Origin Energy hack
Hackers access Australian customers’ names, addresses, dates of birth, phone numbers and some bank account details, company saysFollow our Australia n...
Nationwide customer vows to fight on after failed attempt to join board
James Sherwin-Smith says he will launch fresh campaign for change at the building society after losing vote at AGMA Nationwide customer has vowed to f...
Rochdale man sentenced for assault on police officers and customer at Manchester airport
Mohammed Fahir Amaaz, 21, found guilty of common assault and actual bodily harm last year after incident in 2024A man has been sentenced to three and ...
Hacked Klue says criminals are deleting stolen customer data, but now other hackers are making threats
Market research company Klue told customers that it believes the hacking group that stole their data is now deleting it. The company, however, warned ...
Klue says hackers stole credential from 2022 that led to customer data breaches
It's unclear why Klue had not revoked the credential after the limited pilot, which hackers then used to breach a system holding keys for accessing cu...
