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03/06/2026 06:36

Ovo Energy to pay more than £10m over prepayment meter monitoring failings

Regulator finds inadequate monitoring by firm could have exposed vulnerable customers ‘to clear risk of harm’Ovo Energy has agreed to pay more than £1...

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The Guardian World

15/05/2026 03:53

British Gas customers to receive up to £112m over prepayment meter scandal

Redress for force-fitting devices in homes of vulnerable includes £20m penalty and £70m of debt write-offsThousands of British Gas customers who had p...

£112m British customers meter over prepayment receive Scandal

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BBC World

15/05/2026 03:21

British Gas pays £20m to settle probe into force-fitting of prepayment meters

Debt agents working for British Gas had broken into the homes of vulnerable customers to fit pre-payment energy meters.

£20m British forcefitting Into meters pays prepayment Probe settle

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